Secure Shopping

When browsing and adding products to your shopping cart, you will remain in a normal browsing mode. However, to protect your security, the final process of the order is completed in secure mode using SSL (see below). This is one of many steps we take to protect your information, especially your credit card data

Frogmore Gifts uses a 128-bit SSL (Secure Sockets Layer) secure server certificate issued by Thawte, one of the worlds most trusted and respected certificate issuing authorities. Our shopping cart automatically accesses our secure server when you click the "checkout" icon on the Order Summary page, encrypting your delivery & payment information so that it cannot be read as it travels between your browser and the secure server. This page will seem to be "slower", but that's due to the encryption taking place. Please be patient. To assure that you are communicating in a secure environment, verify that the web site address begins with https:// and not http:// (the extra s stands for secure). Https:// can only be used if the server has a secure server certificate from an authorized agency.

Privacy Statement

Frogmore Gifts will NEVER divulge any personal information about our customers or web site visitors to third party advertisers. Period... No exceptions...

When you place an order, we will ask you for your email address, in order to send an order confirmation email. This order confirmation will serve as your receipt, and will contain information which is required to track your order, if necessary.

From time to time, Frogmore Gifts may send email of special offers to our mailing list subscribers. If you do not wish to receive these offers, you may opt out. During the purchase process, simply "uncheck" the "Add to Mailing List" checkbox. If you are currently subscribed to our mailing list you may remove yourself by following this link.

The Information We Collect:
This notice applies to all information collected or submitted on www.frogmoregifts.com. The types of personal information we collect includes:

Name
Address
Email address
Telephone number
Credit/Debit Card Information

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. For instance, we must provide your address to UPS to deliver the ordered items.

We use return email addresses to answer the email we receive, notify customers of backorders, and notify customers of problems with an order. Such addresses are not used for any other purpose and are not shared with outside parties.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Returns for Web Site Purchase

FROGMORE SATISFACTION PROMISE - IF FOR ANY REASON, YOU ARE NOT SATISFIED WITH YOUR WEB SITE PURCHASE, YOU MAY RETURN IT WITHIN 30 DAYS OF RECEIPT FOR A FULL REFUND, CREDIT OR EXCHANGE.

Returns for In-Store Purchase

FROGMORE SATISFACTION PROMISE - IF FOR ANY REASON, YOU ARE NOT SATISFIED WITH YOUR IN-STORE PURCHASE, YOU MAY RETURN IT WITHIN 7 DAYS OF PURCHASE, ACCOMPANIED BY RECIEPT, FOR STORE CREDIT OR EXCHANGE.

How To Contact Us

Should you have other questions or concerns about these policies, please call us at 1-800-203-1100 or send us an email at info@frogmoregifts.com.